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This guide explains how to bulk create and update Contact records using a CSV file.

Bulk create Contact records via CSV

  1. Open the Contact object and click Import.
  2. Select CSV file as the import source.
  3. Download the Contact CSV import template if needed and fill in the required fields.
  4. Upload the CSV file.
  5. Map CSV headers to Sanka properties and keep the object set to Contact.
  6. Choose Create Contact records and run the import.
  7. Confirm the records are created.

Bulk update Contact records via CSV

To update existing records, include a Contact ID column (Sanka auto-numbered ID or your unique ID) so the system can identify the target records.
  1. Open Import and select CSV file.
  2. Upload the CSV and map headers to Sanka properties.
  3. Select Update Contact records, set the key property to ID (or your unique ID), and run the import.

Error and history

To review import status and error files, see CSV Import/Export Errors.